
EPISODE 4
HIRING THE RIGHT BILLING SPECIALIST FOR YOUR EYECARE PRACTICE
On this episode, Melissa Jacobson, Director of Billing Operations at RevCycle Partners, says hiring for the billing specialist role is less about technical know-how and more about finding someone with the mindset and skills to thrive in a constantly changing landscape.
Listen to the episode on Apple Podcasts.

EPISODE 3
MEDICARE BILLING TIPS AND INSIGHTS FOR EYECARE PRACTICES
On this episode of the OneSpot Insurance Billing Podcast, Cindy Braden sits down with Casey Squicquero, Customer Support Manager at OneSpot. With 16 years of optometric billing experience, Casey has seen the most common Medicare billing mistakes—and she shares how your practice can avoid them.
Listen to the episode on Apple Podcasts.

EPISODE 2
MASTERING REVENUE CYCLE MANAGEMENT WITH AGING REPORTS
In this episode, PECAA billing expert Teri Thurston explains why aging reports should be central—not secondary—to your revenue cycle strategy. Learn how to use your accounts receivable data to make smarter decisions around staffing, payer mix, and cash flow. Discover how small, consistent billing improvements can lead to significant long-term gains.
Listen to the episode on Apple Podcasts.

EPISODE 1
TIPS ON GETTING YOUR ELIGIBILITY AND BENEFITIS VERIFICATION PROCESS IN SHAPE
In this episode, Acquios Advisor Michelle Bogeart shares practical tips for strengthening your eligibility and benefits verification process—the key to preventing A/R issues. From building effective workflows to empowering staff ownership, Michelle covers what it takes to streamline this critical front-end task. You’ll also hear her top recommendations for tools, training, and team buy-in.
Listen to the episode on Apple Podcasts.
STAY IN THE KNOW ON EXPERT TIPS AND STRATEGIES TO OPTOMIZE YOUR INSURANCE BILLING PROCESS
Subscribe to the OneSpot Insurance Billing Podcast below.
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